Privacy Statement
Freightz.com is a leading provider of web-based freight transportation management services for small businesses. Our tools allow shipping customers to compare a wide range of carriers, choose the best rate and service for their needs, and manage all their shipments with one simple solution.
Freightz.com has created this statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for the Freightz.com web site.
Freightz.com collects various information for various purposes. The information collected is used to market and improve the services we offer, to improve our web site content, and to contact customers or vendors with service updates, technical updates, or for other marketing purposes.
IP Address and Cookies
Freightz.com automatically collects browser type and browser software version to tailor the presentation of the site and the services to the visitor's or user's platform and to maintain a record of the user's or visitor's activity on the site. Freightz.com uses cookies to enable users to specify unique preferences and to track visitor and user trends and patterns. Users and visitors always have the option of disabling cookies via their browser preferences. If you disable cookies on your browser, please note that some parts of our site may not function as effectively or may be considerably slower. As an automatic process, our web server software records a log file of IP addresses that access the site. We also collect IP address information but do not ordinarily link IP addresses to users' personal information. However, we can and will use IP addresses to identify a user when we, in our sole discretion, determine that it is necessary to enforce compliance with our Terms and Conditions of use or to protect our service, site, customers or others.
Service Providers
Freightz.com uses Credit Card and other payment processing companies to bill you for services. We will share your personal information as necessary for third parties to provide these services. These companies do not retain, share, store or use personally identifiable information for any other purposes.
Information Collection
During the registration process, Freightz.com requires users to give us contact information via a customer registration form. We then use a customer's email address to send out customer access information. The customer's contact information is also used for account purposes such as address verification and confirmation of shipments tendered with Freightz.com. We also contact customers for the purposes of notifying them of service updates and explanation of services. Users may opt-out of receiving service updates, as explained in the "choice/opt-out" section below.
During the shipment administration process, Freightz.com requests shipment information from the user in order to process their shipment. This information includes shipping and receiving addresses, product descriptions and the date and time of the shipment. Freightz.com utilizes this information to generate an electronic pickup with a freight carrier and to forward the necessary shipping documents to the shipping or receiving parties. All of this information is required in order to correctly process a shipment request. As a result of those actions, you might supply us with such information as your name, address, phone number, and credit card information. Requesting credit you may have to supply us with a Taxpayer Identification Number or Social Security Number.
Freightz.com allows the user to create an address book to simplify and speed up the shipment process. Freightz.com may contact a stored address of a user if a shipment tendered by a user cannot be delivered.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that dislosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
Information Sharing and Access
Contracted agents enroll new users by submitting account information to Freightz.com such as: company name, address and email address. Freightz.com uses this information to create new accounts. A contracted agent can access only the account and shipment information for those users they have enrolled. Contracted agents have no direct access to any Freightz.com databases.
Shipping and receiving information for each shipment is submitted electronically to the freight carrier chosen by the shipper. Freightz.com does not share a user's personal information with any other third parties for any purposes beyond that required for shipment administration. Carriers have no direct access to any Freightz.com databases.
Advertising and Pop-Ups
Freightz.com does not sell advertising anywhere on our web site. If you see advertising pop up messages while using our website, they are not being served by Freightz.com and are in no way endorsed or encouraged by Freightz.com.
Security
Freightz.com will use commercially reasonable methods to keep Personal Information securely in our files and systems. Our Payment System is operated using secure Internet connections, using SSL (Secure Sockets Layer) encryption, to help protect financial data. Please note that with current technology, we cannot guarantee the security of your data as it travels over the Internet.
Choice/Opt-Out
Our site provides users the opportunity to opt-out of receiving marketing communications from our partners and us. Users can have their information removed from our database and refuse future service updates, or cancel service by calling us at 800.736.4633 or by emailing us at contactus@Freightz.com. Users can also determine their own preferred method of communication by instructing us to note their account not to receive certain communications.
Correct/Update
Freightz.com gives users the following options for changing and modifying information previously provided.
- Email us your request at contactus@Freightz.com
- Call us with your request at 1.800.736.4633
- Mail written instructions to: Freightz.com, Inc.; P.O Box 6434 Clearwater, FL 33758
Changes to this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this privacy, we will notify you here, by email, or by means of a notice on our home page.
Contacting Us
If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can contact the company at:
Effective Date: June 13, 2008 |